As mentioned before, I am looking for a new hosting company. I came across Dreamhost and using their $97 coupon meant that I could get a year’s hosting for around $22 which is a very good deal. It looked liked they offered everything I needed so I went ahead to signup for a Dreamhost account.
Everything seemed to go fine until I received a note from them that I should print out some form. Hand filled it in with an image of my credit card on it, and fax this form back to them. Being on holiday and not near a fax machine (who still uses fax machines in any case), I decided to take a digital photo of the form and email it to Dreamhost. The digital image was actually very good, probably a lot better than what the fax would have been.
What a surprise when I received a automated message from Dreamhost that they do not accept attachments in email and that I must upload the attachment somewhere and send them the URL. After doing that and sending them the URL, got another response saying that they will only accept a fax. If I cannot do that then they will just cancel my sign-up which they then did. I am sure they did not even bother looking at the digital image of the signed form.
Well, I would never recommend them to anybody ever. And here I though we are living in a digital world.
Off to search for another host that want my business .. any recommendations?