During the last week I was asked the question whether Open Source is a viable solution for Business here in South Africa. My instinctive answer was yes but after thinking about it for a while I have my doubts.
Technically the answer is a yes … Open Source solutions is technically just as good if not better than most proprietary solution out there. I then asked myself the question why does Business then not use Open Source solutions and after talking to some businesses (both small and big) I came to the solution that it is all to do with professionalism and maturity in the Open Source community.
What do I mean by this? One big business told me straight that if you look at The Shuttleworth Foundation (TSF – which is suppose to be one of the biggest evangelists of the use of Open Source) and see the way they operate then I will understand. The impression is created that TSF promotes Open Source that is usable in schools and for the geek that wants to play around with it at home. They talk about things like Freedom Toasters and all the fun that can be had with Open Source. But when you ask them about how Open Source will help a business they do not seem to have the answers. Very few if any of the people at TSF knows or have any experience of what happens in the business world and how technology influence Business.
If this is true or not does not matter, it is the impression that is created that is important. As long as Open Source gets seen as the playground of youngsters/geeks and only usable in the education fields then business will not take it serious.
It is time that a forum/organization get established that has its aim and goal to further the use of Open Source in business. Even better is to add to an existing establishment like TSF to solely concentrate on the business world. But it must make sure that the people that is put to do that knows what the priorities and problems are in the business world and then come up with Open Source solutions that addresses that.
We have very credible and professional support companies in South Africa like Obsydian and products like Ubuntu but until we have a professional spokescompany to promote Open Source in the business world, it means nothing and proprietary software will be continued to be used.